Recent Article Articles

Learn how to spot impersonation emails

Cyber criminals have gotten increasingly savvy at creating emails that look legitimate. In some cases, rather than using malicious URLs or attachments, an attacker will use social engineering and personalization to trick you into transferring money or sharing sensitive data. For more information on how you can stay safe online, view our Guide to Cybersecurity.

UCLA HEALTH DATA WEEK 2021

Data Week highlights UCLA Health's data analytics and research compute capabilities and showcases new offerings and exciting projects and initiatives. Expand the dates below for links to the presentations and slide decks. 

“The value of data cannot be overstated. It is the modern currency of the world.”

– Dr. John C. Mazziotta

Data Week 2021 Presentations and Slide Decks

Click on the date to explore Data Week topics, presentations and slide decks. 

Expanding DGIT’s support to the schools of Dentistry and Nursing

A few years ago, we began transitioning IT services and support for the UCLA School of Dentistry and the UCLA School of Nursing to DGIT. This change would allow us to provide the benefits of a large IT organization, including 24/7, 365 days/year support, and access to secure, HIPAA-compliant services such as UCLA Health’s instances of Box and email.

DGIT Support throughout COVID

Last year, our community was urged to move all work from our on-site offices to completely remote within a few days. While, fortunately, our teams within DGIT and ISS had the tools available to facilitate remote work, we had to quickly make sure everyone could have the same access.

Introducing Client Service Pods

Part of our goals with DGIT 2.0 is to create a greater focus on client experience and determine what’s working and what can be improved. With that in mind, we will be restructuring our current support model and shift to a “pod” support system.

Message from George - Summer 2021

Hello everyone,

What a year this has been since joining as the Associate Dean of Computing and Deputy Chief Information Officer for DGIT last April. My previous roles include: Senior Director of Research, Teaching and Learning Services in IT and Chief Academic Technology Officer at Dartmouth College, Divisional CIO for the Weld Hill Research Center and Arnold Arboretum of Harvard University, and Research CIO for Novartis Institutes for Biomedical Research.

IT News - April 2021

Here is the latest edition of IT updates for an overview on what’s available and what’s to come.

  • April 02, 2021
  • News

IT Updates - March 2021

Here is the latest edition of IT updates for an overview on what’s available and what’s to come.

Update your Contact Information

When you submit a self-service support ticket, our teams rely on the contact information within ServiceNow to follow-up with you regarding your request. If the phone number or location is not up to date, our teams can have trouble contacting you and will resort to sending you an email. We understand that this may not be the best option when you are having issues logging into your device. Follow the steps below to update your contact information:

  • February 26, 2021
  • News

Staying connected during a pandemic

Prior to March 2020, Zoom was most often used when meeting spaces were not available, to connect with staff in other locations, or simply when in-person meetings were inconvenient. Though the UCLA Health instance of Zoom had been available to all Mednet users since 2018 to augment collaboration and interactions, it wasn’t until this year that Zoom became an absolute and vital necessity.

  • January 14, 2021
  • News

IT Updates - December 2020

Here is the latest edition of IT updates for an overview on what’s available and what’s to come.

  • November 30, 2020
  • News

Sean Stanley

Technical specialist / knight-errant / vice-admiral of trivia

 

Title: Technical Specialist  Team: Audiovisual  Raison d'être: To enlighten and delight.

 

Hi, I'm Sean…

On paper, I’m a Programmer Analyst II. In reality, I’m an audiovisual tech, aka a “grown man with a large rolling backpack”. I joined the AV club in high school and never left. But at least I smell nice and hey, don’t knock the Proton Pack. I can live and work comfortably out of it for three days.

  • June 29, 2020

Health Sciences Development IT Merger

Welcome

This is your one-stop-shop for all things related to the Health Science Development IT merger. DGIT is committed to helping you navigate through the most recent changes made to your IT support and services. Some of this information includes, training materials and answers to some of the most frequently asked questions.

 

Procurement Portal Updates

We are excited to announce that the Procurement Portal is being updated to improve the current workflows and usability while also updating the look-and-feel.

DGIT's Software Development team will be updating the portal in waves through July. Each release will satisfy the requests and suggestions of the different uses for the portal. This page will list all changes being made to the portal with references to training materials developed for enhancements.

Online Webinars for Microsoft Teams and Zoom

We are exited to announce training webinars from UCLA Health IT for Microsoft Teams and Zoom.

Microsoft Teams is a workspace that brings people across UCLA Health, or within your department, together to communicate and collaborate.

Zoom is a web and video conferencing tool.

What to Expect

Every month we will provide a basic introduction and an advanced session for both applications.

  • April 27, 2020
  • News

Using Zoom Securely

As many of our meetings and learning environments have transitioned to online, it is important to quickly learn best practices for using meeting platforms such as Zoom. Be an informed and empowered meeting host and take precautions to reduce your vulnerability to uninvited attendees. This will ensure the content of your meetings remains secure and safeguarded against disruptions. 

  • March 29, 2020
  • News

Online Safety Reminders

Stay Safe Online

In this unprecedented time with many of our staff transitioning to work remote and increases in email and communications online, please helps us maintain a safe and secure computing environment. Healthcare is in high risk of daily targeted and opportunistic cyberattacks. Malicious users looking to profit off the current situation may send emails with attachments or links to trick victims into revealing sensitive information or donating to fraudulent charities or causes.

  • March 29, 2020
  • News

My Desktop

Access My Desktop 

To help provide secure access to the tools you need, while we all do our part to limit the spread of COVID-19, our teams are rolling out My Desktop. My Desktop allows authorized users to access their UCLA Health IT desktop from a remote device. This will allow complete and secure access to their desktop which will include any shared drives and installed applications.

  • March 16, 2020
  • News

UCLA Health Acquia MVP

In February 2020, we launched the new UCLA Health IT website as the Acquia minimum viable product (MVP). A product MVP provides a basic and minimum set of features for users to adopt, modify, and grow based on their needs. This means that this website is only a small proof-of-concept, paving the way for Health Sciences websites to migrate in the future.

Women’s IT Leadership Journey: What We Learned

In case you missed it...

WITH U, Women in Tech Health – UCLA, formed in 2018 to empower women and provide the tools needed to help them drive their careers. To achieve this, women in UCLA Health IT got together to build an inclusive network to empower women to lead, rise, and tackle the challenges of a changing IT landscape. Since their founding, WITH U has led the “Building Connections” program to give women the tools and resources needed to build their personal brand and use it to drive their career to the next step.

  • February 14, 2020
  • DGIT News

Box Workshop Recap | August 1

Summer 2019 In case you missed it...

Box Drive is now available for all your devices! For more information, visit our Box webpage.

On August 1, DGIT hosted a workshop on Box and all its features. We had more than 150 people attend in-person with over 70 people connected via Zoom. Our subject matter experts were on hand to talk about:

  • February 14, 2020
  • DGIT News