Accessing collaboration tools while on-the-go

Travelling in the upcoming months? Our collaboration tools make it easy to connect from wherever you are! As a member of the UCLA Health Sciences schools, you are granted automatic access to all these applications with the use of your Mednet username and password.

UCLA Health Box:

Save your files on Box to be able to access and edit them while on-the-go! Work on your files using one of the options listed below when you’re away from your desk.

Box on the web:

Cybersecurity Awareness Month 2022

Welcome to UC Cybersecurity Awareness Month - UCCAM! The campaign theme this year is Overcoming the Human Factor. We can’t stress enough the important role that every member of our community plays in keeping our systems safe and our patients’ data secure.

Reports of data breaches and cyber-attacks have become so prolific that it feels like they now happen on a regular occurrence. Health care centers remain the top target for cyber criminals and over 53 million individuals have been impacted by data compromises in 2022.

  • News

IT Updates - June 2022

Message from the CIO, Ellen Pollack

I am deeply appreciative and excited for the opportunity to continue to lead UCLA Health IT as the Chief Information Officer. In addition, to ensuring the continuity of technology services we provide, I am looking forward to the progression and innovations our teams will bring to services and technology at UCLA Health and the health sciences.

  • News

Internet Explorer is Retiring

Please remember, Microsoft will be retiring the Internet Explorer (IE) desktop application on June 15, 2022. Edge is a faster, more secure, and a more modern browser than IE.

Starting June 15, when your computer performs Windows updates, IE will be removed from the device. 

  • News

Tech Hour with DGIT

DGIT has launched a new event series called Tech Hour with DGIT. Tech Hour provides individual departments a dedicated time with DGIT teams to seek help, ask questions about our services, and utilize our consultancy services in solving technology and compute challenges. Our teams will also use this time to go over relevant and important IT updates and initiatives.

  • DGIT News

Client Service Pods – 1 year update

Last year we announced our pilot launch of the Client Service Pods with the Department of Medicine. Throughout this time, our team has worked to improve our internal processes and better understand your needs to help make the wider roll out of the pods as successful as possible.

  • DGIT News

DGIT's Academic Technology Pillar

The Academic Technology pillar focuses on the technology needs of the UCLA Health Sciences schools to enhance teaching and learning. The teams serving the Academic Technology pillar are:

  • DGIT News

Message from CIO and CAIO - Spring 2022

I am deeply appreciative and thrilled for the opportunity to continue to lead UCLA Health IT as the Chief Information Officer. I have enjoyed serving in the interim capacity for the past year. Alongside Bill Holloway as the Chief Academic Information Officer, we are excited and eager to continue advancing the DGIT roadmap and we are dedicated to supporting our teams as they bring you new technical capabilities, a refined support model, and enhance your overall experience.

  • DGIT News

IT Updates - April 2022

Reminder: Internet Explorer (IE) 11 Retires June 15

Please remember, Microsoft will retire the IE desktop application on June 15, 2022. Microsoft Edge browser is now available on your IT-managed devices so that you can transition to and familiarize yourself with Edge. We encourage you to explore Edge prior to June 15. Learn More →

  • News

DGIT's Platform Services Pillar

Our Platform Services pillar is composed of the teams that build, deploy and support the foundational technology and services that you use every day - Infrastructure, Networking, and Client Services. Platform teams aim to deliver and evolve a modern and secure IT infrastructure and drive innovation through technology.

Mike Shane recently took on the role of Senior Director of Platform Services.

  • DGIT News

IT Updates - January 2022

Here is the latest edition of IT updates for an overview on what’s available and what’s to come.

 

2021 IN REVIEW

All of us at UCLA Health IT are honored to have been able to support your technology needs throughout 2021. In celebration of all that was accomplished last year, we wanted to share some fun facts.

  • News

IT Updates - December 2021

Travel Tips – Using DUO for Multi-Factor Authentication

As the holidays are around the corner and many people may be traveling, we have put together instructions and tips for using DUO for multi-factor authentication. DUO provides authentication for when you lack cell service, internet access, or when on airplane mode.

Get a Code

When traveling, DUO for Multi-Factor Authentication provides two ways to authenticate when you lack cell service, internet access, or are in airplane mode.

  • News

Important Updates for macOS

Below are the latest updates regarding macOS devices within the UCLA Health environment.

 

Upgrading your macOS

UCLA Health IT teams have confirmed compatibility with commonly used applications and the Ventura and Monterey macOS. To upgrade, you’ll need to update the commonly used applications to their latest and compatible versions. If you are interested in upgrading your IT-managed device to Big Sur, contact Customer Care with your computer name.

  • News

macOS Compatibility Issues with UCLA Health Tools

UCLA Health IT teams have confirmed compatibility with commonly used applications and the Big Sur and Monterey macOS. To upgrade, you’ll need to update the commonly used applications to their latest and compatible versions. If you are interested in upgrading your IT-managed device to Big Sur, contact Customer Care with your computer name.

 

Make sure you are running the latest versions of Global Protect VPN (v5.2.7) and OnGuard (v6.8.9). If you have not updated the applications, please do so by clicking the links below prior to upgrading your macOS. 

  • News

Install Sophos Home

Install Sophos on your home computers for free using your Mednet email!...
  • News

New Email Fraud Protection

Effective October 27, we have implemented new email fraud protection protocols on our Mednet domains. Most legitimate organizations and corporations use some fo...
  • Security Advisory

Suspicious solicitations for new bank accounts

UC has learned that names, Social Security numbers and other personal information of some members of the UC community may have been used in attempts to open una...
  • Security Advisory

October is CSAM

October is Cyber Security Awareness Month!

In this past year, as you may be aware, on top of so much of our work/personal lives moving online we also saw an increase in targeted cyber attacks focused on health systems which has put us in a constant state of heightened alert.

  • Security Advisory

Learn how to spot impersonation emails

Cyber criminals have gotten increasingly savvy at creating emails that look legitimate. In some cases, rather than using malicious URLs or attachments, an attacker will use social engineering and personalization to trick you into transferring money or sharing sensitive data. For more information on how you can stay safe online, view our Guide to Cybersecurity.

  • Security Advisory

IT Updates - September 2021

Here is the latest edition of IT updates for an overview on what’s available and what’s to come.

New features in Zoom

Zoom for UCLA Health has new features enabled to make your meetings and webinars more accessible!

  • News