Articles

Staying connected during a pandemic

Prior to March 2020, Zoom was most often used when meeting spaces were not available, to connect with staff in other locations, or simply when in-person meetings were inconvenient. Though the UCLA Health instance of Zoom had been available to all Mednet users since 2018 to augment collaboration and interactions, it wasn’t until this year that Zoom became an absolute and vital necessity.

  • January 14, 2021
  • News

New technology within UCLA Health meeting spaces

UCLA Health IT is implementing a new technology set up for meeting spaces to create a consistent experience for all meetings and events. 

To help streamline the setup of your meetings, computers in these spaces will automatically log in and the most commonly used applications will be conveniently pinned and available on the desktop. The applications you most commonly use will be pinned to the desktop for your convenience. These spaces can be reserved as you normally would through UCLA Health Online Conference Room Reservation site.

  • January 11, 2021
  • News

IT Updates - December 2020

Here is the latest edition of IT updates for an overview on what’s available and what’s to come.

  • November 30, 2020
  • News

National Cyber Security Awareness Month - October 2020

October is National Cyber Security Awareness Month This year we have seen an unprecedented number of threats across the country with a focus on compromising systems in order to gain access to COVID-19 related information/data. As we continue to experience so much of our work and personal lives online, we want to take the opportunity to remind all members of our community the crucial role we each play in safeguarding our systems. 
  • October 30, 2020
  • News

Internet Explorer and UCLA Health IT site

Our web team is aware that some features on our UCLA Health IT site such as menus do not display properly on Internet Explorer (IE) 11. Our IT site runs the Drupal open-source software, and there are some known issues when rendering Drupal sites on IE11 and older versions.

We recommend using Chrome for the best user experience; however, we are aware that some UCLA Health IT-supported machines default to IE. In these cases, we recommend viewing our site on a different browser, whenever possible. 

  • October 05, 2020

Get the most out of your internet connection

Get the most out of your internet connection

We understand how important having a stable and strong network connection is under the current social distancing guidelines. Many households have children doing schooling from home and multiple adults working remotely and greatly depend on internet access.

  • August 31, 2020
  • News

IT Updates - September 2020

Here is the latest edition of IT updates for an overview on what’s available and what’s to come.

  • August 28, 2020
  • News

UCLA Health Zoom and Microsoft Teams Updates- July 2020

UCLA Health Zoom Black-out screen issue

Our teams have received a number of reports of losing the ability to present during a Zoom meeting. When this issue occurs, the presentation screen remains undisturbed to the presenter, however, it will display a blackout screen to the other meeting participants.

Our teams have escalated this issue to Zoom and we are actively working on with Zoom engineers to identify the root cause and a solution. At this time, a permanent resolution is not yet available. 

  • July 13, 2020
  • News

Sean Stanley

Technical specialist / knight-errant / vice-admiral of trivia

 

Title: Technical Specialist  Team: Audiovisual  Raison d'être: To enlighten and delight.

 

Hi, I'm Sean…

On paper, I’m a Programmer Analyst II. In reality, I’m an audiovisual tech, aka a “grown man with a large rolling backpack”. I joined the AV club in high school and never left. But at least I smell nice and hey, don’t knock the Proton Pack. I can live and work comfortably out of it for three days.

  • June 29, 2020

Health Sciences Development IT Merger

Welcome

This is your one-stop-shop for all things related to the Health Science Development IT merger. DGIT is committed to helping you navigate through the most recent changes made to your IT support and services. Some of this information includes, training materials and answers to some of the most frequently asked questions.

 

Procurement Portal Updates

We are excited to announce that the Procurement Portal is being updated to improve the current workflows and usability while also updating the look-and-feel.

DGIT's Software Development team will be updating the portal in waves through July. Each release will satisfy the requests and suggestions of the different uses for the portal. This page will list all changes being made to the portal with references to training materials developed for enhancements.

Online Webinars for Microsoft Teams and Zoom

We are exited to announce training webinars from UCLA Health IT for Microsoft Teams and Zoom.

Microsoft Teams is a workspace that brings people across UCLA Health, or within your department, together to communicate and collaborate.

Zoom is a web and video conferencing tool.

What to Expect

Every month we will provide a basic introduction and an advanced session for both applications.

  • April 27, 2020
  • News

Using Zoom Securely

As many of our meetings and learning environments have transitioned to online, it is important to quickly learn best practices for using meeting platforms such as Zoom. Be an informed and empowered meeting host and take precautions to reduce your vulnerability to uninvited attendees. This will ensure the content of your meetings remains secure and safeguarded against disruptions. 

  • March 29, 2020
  • News

Online Safety Reminders

Stay Safe Online

In this unprecedented time with many of our staff transitioning to work remote and increases in email and communications online, please helps us maintain a safe and secure computing environment. Healthcare is in high risk of daily targeted and opportunistic cyberattacks. Malicious users looking to profit off the current situation may send emails with attachments or links to trick victims into revealing sensitive information or donating to fraudulent charities or causes.

  • March 29, 2020
  • News

My Desktop

Access My Desktop 

To help provide secure access to the tools you need, while we all do our part to limit the spread of COVID-19, our teams are rolling out My Desktop. My Desktop allows authorized users to access their UCLA Health IT desktop from a remote device. This will allow complete and secure access to their desktop which will include any shared drives and installed applications.

  • March 16, 2020
  • News

UCLA Health Acquia MVP

In February 2020, we launched the new UCLA Health IT website as the Acquia minimum viable product (MVP). A product MVP provides a basic and minimum set of features for users to adopt, modify, and grow based on their needs. This means that this website is only a small proof-of-concept, paving the way for Health Sciences websites to migrate in the future.

Services available to all Mednet users

Did you know...?

With a Mednet account, you can access various productivity services for free!

DGIT has heard the needs of the Health Sciences schools’ and is able to provide all members of the UCLA Health community with services that are aimed to make your daily work easier. We are able to offer all users with a Mednet account free licenses to the tools and applications below. Click on each service to find out more information on how to access or find if its right for you.

  • February 19, 2020
  • DGIT News

Women’s IT Leadership Journey: What We Learned

In case you missed it...

WITH U, Women in Tech Health – UCLA, formed in 2018 to empower women and provide the tools needed to help them drive their careers. To achieve this, women in UCLA Health IT got together to build an inclusive network to empower women to lead, rise, and tackle the challenges of a changing IT landscape. Since their founding, WITH U has led the “Building Connections” program to give women the tools and resources needed to build their personal brand and use it to drive their career to the next step.

  • February 14, 2020
  • DGIT News

Box Workshop Recap | August 1

Summer 2019 In case you missed it...

Box Drive is now available for all your devices! For more information, visit our Box webpage.

On August 1, DGIT hosted a workshop on Box and all its features. We had more than 150 people attend in-person with over 70 people connected via Zoom. Our subject matter experts were on hand to talk about:

  • February 14, 2020
  • DGIT News