Resources for Staff

Welcome UCLA Health staff

We want to ensure that you have everything you need and are set up for success at UCLA.

Here are a few tools to help you get started:

Featured services
As a staff member at UCLA health sciences, you have access to a variety of IT services that support your goals.
Guide for remote work
With most of our community working remotely, we have put together a comprehensive guide to connecting to our network wherever you're working from.
Join a webinar training
Our teams host monthly webinar trainings on some of our most commonly used services.

Getting started

1 - Enroll into DUO for multi-factor authentication

DUO for Multi-Factor Authentication adds extra security by asking you for another piece of information via your cell phone, tablet or land line.

Please note, UCLA has two DUO accounts: UCLA Health Sciences IT for Mednet accounts and UCLA Logon for Bruin Online (BOL) accounts. 

For UCLA DUO: Go to How to Activate UCLA Logon MFA

Off Site and away from UCLA Health Secure Wi-Fi:  If you are not connected to the UCLA Health network, call Customer Care at 310-267-CARE (2273) before attempting to create a Mednet password, enroll in coursework or log into Mednet email because DUO must be established first. Specialists are available 24/7 to enroll you in Duo.  Please be aware that Customer Care Specialists will confirm your identity prior to enrolling you into Duo.

On UCLA Health Network or connected to UCLA Health Secure Wi-Fi:  If you are connected through the UCLA Health network, you can self-enroll into Duo and manage your device(s) through the Multi-Factor Authentication Self Enrollment Portal.

Note: On Network means that you are connected to UCLA Health Secure Wi-Fi, using a computer workstation physically connected at a UCLA Health facility, or connected by Global Protect VPN when offsite.

2 - Create your Mednet account password

You need to change your password for Mednet account from the temporary password provided to you. 

If you do not have your temporary password, please call Customer Care at (310) 267-CARE (2273).  Specialists are available 24/7 to assist you.  Please be aware that Customer Care Specialists will confirm your identity prior to enrolling you into Duo and/or providing you a temporary password.

3 - Access UCLAHealthSecure wireless network

When you are at UCLA Health facilities, UCLAHealthSecure Wireless Network provides secure, encrypted access to Mednet internal resources and the internet for devices with the appropriate wireless capabilities.

Coverage areas include:

  • CHS
  • Ronald Reagan UCLA Medical Center
  • Ronald Reagan Medical Plaza 100, 200, 300
  • Santa Monica UCLA Medical Center & Orthopaedic Hospital
  • UCLA Health IT Clinics
  • Wilshire Center
4 - Mobile device encryption

For Personal Mobile Device

For UCLA Health Mobile Device

5 - Remote Access



Resources for Clinic and Hospital Staff

After getting setup, UCLA Health clinic and hospital staff should attend training and get access to CareConnect and other clinical applications.

CareConnect training resources

Complete your CareConnect training

Note Nursing Staff: will receive an email from an ISS Informatics Trainer with instructions in how to join your onboarding CareConnect training.  Review required setup to complete virtual training →

Log into Cornerstone

You are required to complete the CareConnect training in CornerstoneUCLA Health's learning management system (LMS). CareConnect is UCLA's electronic health record (EHR) program. 

Access to CareConnect is granted within 48 hours following successful completion of your required CareConnect training course(s), and after a CareConnect template has been applied to your account profile.

2 - CareConnect training resources

Training Guidelines

At UCLA, you will utilize CareConnect, our electronic medical record (EMR) system.  Access to CareConnect requires you complete training prior to your arrival.  By doing so, we can ensure you start your clinical training with the proper tools and skills to use CareConnect effectively.

Training Program

As you are taking your CareConnect eLearning, in order to practice the tools you have learned log into the CareConnect Training Playground (TPLY).

  1. To launch TPLY, go to
  2. Log in with your AD username and password
  3. Accept your Duo notification

To launch the TPLY icon, you will need to have Citrix Receiver installed. (See Step 6 below for instructions.)

Tip sheets about using TPLY
To narrow your search, add your role in the search box.

Tip Sheets

CareConnect website has tip sheets and eLearnings. While on CareConnect website, you can view:


Resources for Clinic and Practice Managers



Clinical resources



Healthcare Education Management application used for evaluations, logging of work hours and your departmental training requirements. 

Epic Rover

Epic Rover

Mobile application will allow you to review patient records on the go.

Vocera Vina

Vocera Vina 

A communication application that allows secure messages, calls, and alerts for inpatient areas.



Blue calendar icon

ANSOS Web Scheduler (Onestaff)

Productivity management solution that anticipates your workload requirements, tracks staffing variations in real time, and balances clinical needs with your staff’s professional goals. 



A clinician decision support resource designed for evidence based care.