DGIT support

DGIT: Digital technology partner to the UCLA Health Sciences schools

At DGIT, your technology needs are our priorities. We work with other branches of UCLA Health IT to offer the support options below. 

Choose an option to get the help you need from IT experts you can trust. We look forward to helping you! 

4 ways to get help quickly:

1. Call Customer Care

Please contact Customer Care at 310-267-CARE (2273). Specialists are available 24/7 to provide support.

Call Customer Care


Call Customer Care for fast UCLA Health IT support

2. Email Customer Care

Please send an email to dgitsupport@mednet.ucla.edu and explain your issue in detail. Remember to include a current contact number in case we need clarification.

Email Customer Care


DGIT's support ticket workflow

3. Submit a ticket

Submit a ticket to have the most visibility and attention on your issue. Your ticket will go to a triage team to ensure the right folks get back to you as quickly as possible. 

Submit a ticket


4. Visit walk-up support

IT Connect, located in the Center for Health Sciences building (CHS) in the area west of Café Med, is committed to providing the best in-person personal computing services to the UCLA Health Sciences community. 

Visit IT Connect



Business Relationship Managers

These experts find technology solutions to meet client needs and work hand-in-hand with their departments, offering technology guidance and steering IT initiatives from start to success.

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