Client Services team

Supporting user needs and goals

We have a simple goal: Supporting our users.

Our support comes in many forms, from simple in-person device troubleshooting at IT Connect to advanced on-demand support from our expert desktop technicians.

Simply tell us about your needs, and we’ll do everything we can to satisfy them.

 

 

“We strive for continuous improvement in service delivery. We encourage you to tell us how you think we’re doing and where we could improve. We’re listening." - Scott Painter Director, Client Services”

 

 

Leadership

Curtis-Brown

Curtis Brown
Interim Senior Director,
Service Delivery

Scott Painter

Scott Painter
Director,
Client Services

 

 

Procurement

Raj Pantel

Raj Patel
Vendor Manager,
Procurement Specialist

 

Desktop Support

David Bou

David Bou
Desktop Services
Support Manager

Roger Edmond

Roger Emond
Desktop Services
Support Manager

Doug Massey

Doug Massey
Desktop Services
Support Manager

Ryan Hill

Chris Balabis
Desktop Support
Tech

Kyle Bendebel

Kyle Bendebel
Desktop Support
Tech

Alan Boutista

Alan Bautista
Desktop Support
Tech

Emery Callier

Emery Callier
Desktop Support
Tech

Joe Carlos

Joseph Carlos
Desktop Support
Tech

Josie Chua

Josie Chua
Desktop Support
Tech

Christian Cota-Kranz

Christian Cota-Kranz
Desktop Support
Tech

Ryan Hill

James Darden
Desktop Support
Tech

Sandy DeVera

Sandy DeVera
Desktop Support
Tech

Ryan Hill

Philip Dollison
Desktop Support
Tech

Ryan Hill

Timothy Eggers
Desktop Support
Tech

Ryan Hill

Israel Figueroa
Desktop Support
Tech

Steven Finley

Steven Finley
Desktop Support
Tech

Ryan Hill

Charmaine Fulgado
Desktop Support
Tech

Manny Gamboa

Emmanuel Gamboa
Desktop Support
Tech

Thomas Gilchrist

Thomas Gilchrist
Desktop Support
Tech

Josh Grossman

Josh Grossman
Desktop Support
Tech

Robert Hennix

Robert Hennix
Desktop Support
Tech

Ryan Hill

Kimberly Lam
Desktop Support
Tech

Lukasz Loj

Lukasz Loj
Desktop Support
Tech

Ryan Hill

Mark McCray
Desktop Support
Tech

Ryan Hill

Walt Mendez
Desktop Support
Tech

Darren Morgan

Darren Morgan
Desktop Support
Tech

Sal Munguia

Sal Munguia
Desktop Support
Tech

Ryan Hill

Robert Myaskovsky
Desktop Support
Tech

Angel Palencia

Angel Palencia
Desktop Support
Tech

Ryan Hill

Rafael Ponce
Desktop Support
Tech

Marlon Panganiban

Marlon Panganiban
Desktop Support
Tech

Jose Ramirez

Jose Ramirez
Desktop Support
Tech

Martin Rivera

Martin Rivera
Desktop Support
Tech

Volodya Shulga

Volodya Shulga
Desktop Support
Tech

Ryan Hill

Kiran Udhawani
Desktop Support
Tech

Ryan Hill

Anthony Vo
Desktop Support
Tech

Javier Yan

Javier Yan
Desktop Support
Tech

Jeff Yoshida

Jeff Yoshida
Desktop Support
Tech

 

 

DGIT Customer Care

Julius Chapman

Julius Chapman
DGIT Customer
Care Specialist

Jesse Najera

Jesse Najera
DGIT Customer
Care Specialist

Evelyn Sandabal

Evelyn Sandoval
DGIT Customer
Care Specialist

 

IT Connect

Michael Diaz

Michael Diaz
IT Connect
Specialist

Lupe Ochoa

Lupe Ochoa
IT Connect
Specialist

 

 

 

Team structure

UCLA Health IT: DGIT Service Delivery

 

 

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