Client Services team

Supporting user needs and goals

We have a simple goal: Supporting our users.

Our support comes in many forms, from simple in-person device troubleshooting at IT Connect to advanced on-demand support from our expert desktop technicians.

Simply tell us about your needs, and we’ll do everything we can to satisfy them.

 

 

“We strive for continuous improvement in service delivery. We encourage you to tell us how you think we’re doing and where we could improve. We’re listening." - Scott Painter Director, Client Services”

 

 

Leadership

Scott Painter

Desktop Support Tech

 

 

Desktop Support

David Bou

Desktop Services Support Manager

Roger Edmond

Desktop Services Support Manager

Doug Massey

Desktop Services Support Manager

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Desktop Support Tech

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Desktop Support Tech

Alan Boutista

Desktop Support Tech

Kyle Bendebel

Desktop Support Tech

Emery Callier

Desktop Support Tech

Joe Carlos

Desktop Support Tech

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Desktop Support Tech

Josie Chua

Desktop Support Tech

Christian Cota-Kranz

Desktop Support Tech

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Desktop Support Tech

Sandy DeVera

Desktop Support Tech

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Desktop Support Tech

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Desktop Support Tech

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Desktop Support Tech

Manny Gamboa

Desktop Support Tech

Josh Grossman

Desktop Support Tech

Robert Hennix

Desktop Support Tech

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Desktop Support Tech

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Desktop Support Tech

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Desktop Support Tech

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Desktop Support Tech

Darren Morgan

Desktop Support Tech

Sal Munguia

Desktop Support Tech

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Desktop Support Tech

Angel Palencia

Desktop Support Tech

Marlon Panganiban

Desktop Support Tech

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Desktop Support Tech

Jose Ramirez

Desktop Support Tech

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Desktop Support Tech

Volodya Shulga

Desktop Support Tech

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Desktop Support Tech

Javier Yan

Desktop Support Tech

Jeff Yoshida

Desktop Support Tech

 

 

DGIT Customer Care

Julius Chapman

DGIT Customer Care Specialist

Jesse Najera

Desktop Support Tech

Evelyn Sandabal

Desktop Support Tech

 

 

IT Connect

Michael Diaz

IT Connect Specialist

 

 

Team structure

UCLA Health IT: DGIT Service Delivery