ULEAD

Unified Learning Environment for Analytics & Data (ULEAD)

ULEAD is a cloud-based, secured, unified virtual environment, in which users can analyze and visualize data using select tools and datasets. The objective of the ULEAD platform is to protect PHI data while making it available in a secure manner for UCLA Health Community. It offers the UCLA Health community many benefits, including:

  • Enhanced data security
  • Streamlined process for data access
  • Reduced burden of data release approval as the data will remain in a secure environment
  • Access to compute resources that are more powerful than users’ local laptops or desktops
  • Scalable architecture to support growing business needs

ULEAD will be made available to the UCLA Health community in multiple phases. Pilot set of users were CTSI and select users from Research Community. Following successful pilot implementation, this platform is effectively used by CTSI for releasing data to researchers. Researchers use the tools available in the platform for their analytical needs.

 

ULEAD Access Provisioning

Users can request access to ULEAD by submitting a ServiceNow ticket. The ticket details should include the following:

  • Name of the user
  • AD Username
  • Applications and software each user requires to work in ULEAD
  • In the description of the ticket, they should mention that ticket be assigned to OHIA Self-Service Engagement

Service requests can be submitted by clicking this link: Request Access to ULEAD

 

ULEAD Application Catalog

ULEAD has various applications and software that are already made available. Click here for Application Catalog.

 

New Application and Software Requests

If users require any new application or software to be installed in ULEAD, they must open a ServiceNow ticket to ‘OHIA Self Service Analytics’ by clicking this link: Request new application/software in ULEAD. OHIA ULEAD team will coordinate the installation. Some applications or software may require the users to bring their own licenses. If users are not sure if a software they are requesting is licensed or not, they can send an email to ULEADSupportTeam@mednet.ucla.edu.

 

ULEAD Documentation

Every ULEAD user will be provided with a ULEAD User Guide. This guide will have instructions on how to effectively work in the ULEAD environment. Please refer to ULEAD FAQs for common questions and issues. Please refer to ULEAD Release Notes for announcements and update details. 

 

ULEAD Support

For any questions about ULEAD, users can send an email to ULEADSupportTeam@mednet.ucla.edu.

ULEAD Office Hours: OHIA team also hosts ULEAD Office Hours meetings two times a week for any additional support for the users. See below for schedule and meeting link. 

Monday's from 9:00am - 9:30am

Thursday's from 2:00pm - 2:30pm