Hardware recommendations

What are hardware recommendations?  

DGIT’s expert staff is here to help you get the hardware and software you need to do your best work.

We’ve selected devices with generous discounts, optimal performance capabilities, speedy deployment times, and streamlined support options. We can also assist in purchasing custom devices to meet unique needs. 

Please choose a hardware category from the menu on the left. 

How do I make a purchase?

1. ServiceNow

If you'd like to start a new quote request for hardware or software, please open a ServiceNow Ticket. In the "Short Description" field, please be sure to put "Attention DGIT Procurement." 

In the "Description" field, please provide the details of your quote request. For custom hardware configurations, please attach a spec sheet if possible. If you’re unsure what model to select, please ask for a consultation. In addition to these details, please include the following information:

  • If requesting on behalf of someone else:
    • End-User name
    • End-User contact number (cell phone preferred)
    • End-User email
    • End-User location
      • If ordering for a fully remote employee, please note this.

          If you're ordering in bulk, or for a TBD employee, you will be the point of contact.

  • For resident devices, please indicate if CIR/SEIU negotiated educational funds will be used (for more information on this topic, refer to the bottom of this page). 
  • Pertinent deployment details (e.g. if ordering a new computer, will this be replacing an existing computer?)

Once we receive your ticket, we'll communicate with you via ServiceNow, sending you detailed instructions for how to review and process your quote. You'll receive our response in the form of an email from Customer Care - ISSCustomerSupport@mednet.ucla.edu - with your ticket number in the subject line. 

2. DGSOM Procurement Portal

If your department utilizes the The David Geffen School of Medicine Procurement Portal, once you've completed the full ServiceNow workflow, please be sure to process your order in the portal as well.

CIR/SEIU Negotiated Educational Funds

Items purchased with this fund will be the property of the resident, including computer hardware and software. Computers purchased with this fund are exempt from standard policy, thus DGIT will not be involved in their procurement, set-up, or ongoing management. Residents should make a direct purchase on their own, making sure to consult their department regarding their purchasing and/or reimbursement policies beforehand.

For computers, there are no restrictions on what a resident can buy, but we strongly encourage them to review our Computing Requirements page prior to making any purchase.  

Tickets opened that indicate the use of this funding source will be closed with the above information provided.