Guide for Zoom Security Settings

Make sure you're on Zoom for UCLA Health version 5.0 or later. Older versions of Zoom will not allow you to join meetings. Review "Install Zoom software updates" below to ensure you are compliant.

We need all Zoom users to help us maintain optimal security.

By following the recommendations below, everyone can help uphold the safety and integrity of our meetings. 

Read a message from the UC CIOs here →

Ask a Question:

Call 310-267-CARE Join virtual IT Connect

 

Zoom Security Recommendations for Hosts

1 - Install Zoom software updates as soon as they are available.

You'll need to be on Zoom version 5.0 or later to continue using Zoom after May 30. Zoom 5.0 provides significant changes to protect data, create additional security safeguards and enable a new encryption standard. Older versions of Zoom will no longer work. To prepare, check what version you're currently on and if it's older than 5.0 make sure to update.

Check what version you're on:

  1. Sign in to the Zoom Desktop Client (Windows or macOS).
  2. Click your profile picture, help then click About Zoom.
Select About Zoom to check client version
Verify Zoom client version

Be sure to update Zoom by selecting the links below.

 

2 - Update your Zoom meeting waiting room settings

 

 

  • Visit the Zoom web application at http://uclahs.zoom.us 
  • Log in with your Mednet username
  • Select “Settings” 
  • Select “In Meeting (Advanced)” 
Zoom waiting room

 

 

  • Scroll down to the “Waiting Room” section 
  • Make sure “Guest participants only” is selected

 

Zoom waiting room guests
  • Make sure “Allow internal participants to admit guests” is not selected 

 

 

3 - Schedule a Zoom meeting with optimal security settings

 

  • Open your Zoom desktop app or visit the Zoom web application at http://uclahs.zoom.us 
  • Log in with your Mednet username
  • Schedule a new meeting 
Zoom existing meeting settings

 

  • Update your meeting settings:  
  1. In the Meeting ID section, select “Generate Automatically” (We do not recommend using Personal Room IDs for general sessions.)
  2. In the Meeting Password section, select “Require meeting Password” 
  3. In the Video section, select “Off” for both participants and hosts
  4. In the Audio section, select “Both” 
  5. In the Meeting Options section, select “Mute participants upon entry” and “Enable waiting room” 
Secure Zoom meeting settings

 

 

4 - Verify settings for your existing meetings

 

  • Open your Zoom desktop app or visit the Zoom web application at http://uclahs.zoom.us 
  • Log in with your Mednet username
  • Select a scheduled meeting 

 

Checking existing Zoom meeting settings

 

 

  • Verify your meeting settings: 
  1. In the Meeting ID section, make sure the “Generate Automatically” option is selected
  2. In the Meeting Password section, make sure the “Require meeting Password” option is selected 
  3. In the Video section, make sure “Off” is selected for participants and hosts
  4. In the Audio section, make sure “Both” is selected 
  5. In the Meeting Options section, make sure the “Mute participants upon entry” and “Enable waiting room” options are selected 
Secure Zoom meeting settings

 

  • Save your preferences

 

 

5 - Run meetings using the Zoom desktop application

 

For security, we recommend always launching and hosting meetings using the Zoom desktop application instead of the Zoom web application. 

If you haven't downloaded the Zoom desktop application, then please visit the Zoom download center to do so →

  • Open the Zoom desktop application and sign in
  • Click on the "Start” button next to your meeting name 
  • Click on the "Security" button to select features to enable 
    • Recommended: 
      • Enable waiting room 
        • All participants with UCLA health science Zoom accounts will be automatically allowed into the meeting 
        • Participants without UCLA health science Zoom accounts will enter the waiting room 
  • Disable chat 
  • Optional: 
    • Lock meeting. Lock your meeting if you would like to stop any additional participants, even invited participants, from joining
Zoom security button

 

  • Manage the waiting room 
    • To admit participants in the waiting room, select the "Admit" button next to their name 
    • If you do not recognize a participant, then leave them in the waiting room or click the "Remove" button next to their name 
  • Find more tips on securely hosting Zoom meetings →

 

6 - Manage participants during meetings 

 

  • To manage unruly participants, select “Manage Participants” 
  • Find the participant’s name in the “Participants” pane and click the “More” button
  • Select “Stop Video” or “Remove” from the list 
  • Find more tips on securely hosting Zoom meetings →

 

Zoom Security Recommendations for Attendees 

  1. Install Zoom software updates as soon as they are available. Get new updates for Windows. Get new updates for macOS. 
  2. Attend Zoom meetings using either the desktop or web application. (For security, we recommend the desktop application for hosts, but attendees may use either.) 
  3. Respect hosts and other participants 

 

Additional User Guides

See our list of User Guides for more information.