Guide for Spok Mobile Paging Application
Note: We are decommissioning physical pagers and transitioning to Spok Mobile Paging Application. To learn more about physical pager replacement project, view the Unified Communications page.
To cancel your physical pager, complete:
Cancel Service Form
FOR IPHONE iOS 15+
Turn on notifications if Focus Mode is enabled and turn on Mute Override feature
Be sure to turn on the Override Mute Switch on Spok Mobile App or allow Spok Mobile app to deliver messages if Focus Mode is enabled. If the below steps aren’t taken, you may not be notified when you receive a page.
Learn more in how to turn on notifications if Focus Mode is enabled and turn on Mute Override feature when Do Not Disturb feature is enabled in FAQ section →
Do not enable notification summary for Spok Mobile
Notification Summary on iOS 15 provides a summary of app notifications at one time during the day. Make sure the Spok Mobile app’s toggle is off for ‘Apps in Summary’ in Device Settings. If added, the Spok Mobile app will not notify (play sound) when the user receives any message.