Here is the latest edition of IT updates for an overview on what’s available and what’s to come.

In order to best support you, our community of users, we are excited to share that we have initiated phase 1 of our Unified Communications Program to implement impactful changes in how we communicate via voice, messaging, and paging.

August 17 - 19: iPhones with the Vocera Vina application, a new communication platform, will replace Zebra TC51 phones in nursing units at SMUCLA.

Here is the latest edition of IT updates for an overview on what’s available and what’s to come.

Due to recent increases in cybersecurity attacks on healthcare and our heightened level of alert, please be aware we are expediting a handful of security initiatives that our teams have been working towards to safeguard our systems.

Here is the latest edition of IT updates for an overview on what’s available and what’s to come.

At UCLA for over 50 years, Dr. Ulrich Batzdorf has been using a physical pager for 30+ years. After successfully transitioning from a pager to Spok mobile, he has found that he is happy with Spok and the Do Not Disturb (DND) override feature!

Move to Spok Mobile →

Here is the latest edition of IT updates for an overview on what’s available and what’s to come.

Here is the latest edition of IT updates for an overview on what’s available and what’s to come.

When you submit a self-service support ticket, our teams rely on the contact information within ServiceNow to follow-up with you regarding your request. If the phone number or location is not up to date, our teams can have trouble contacting you and will resort to sending you an email. We understand that this may not be the best option when you are having issues logging into your device. Follow the steps below to update your contact information:

On March 1, 2021, all VoIP phones using the UCLA campus IT hosted voicemail system will be migrated to our UCLA Health IT voicemail system. This change will impact VoIP phones in RRUCLA, SMUCLA, and Medical Plaza Building. The transition to our locally hosted voicemail system will allow us to consolidate services and improve support to our organization

Here is the latest edition of IT updates for an overview on what’s available and what’s to come.

UCLA Health IT has implemented a new technology set up for meeting spaces to create a consistent experience for all meetings and events. To help streamline the setup of your meetings, computers in these spaces will automatically log in and the most commonly used applications will be conveniently pinned and available on the desktop. The applications you most commonly use will be pinned to the desktop for your convenience. 

Prior to March 2020, Zoom was most often used when meeting spaces were not available, to connect with staff in other locations, or simply when in-person meetings were inconvenient. Though the UCLA Health instance of Zoom had been available to all Mednet users since 2018 to augment collaboration and interactions, it wasn’t until this year that Zoom became an absolute and vital necessity.

UCLA Health IT is implementing a new technology set up for meeting spaces to create a consistent experience for all meetings and events. 

To help streamline the setup of your meetings, computers in these spaces will automatically log in and the most commonly used applications will be conveniently pinned and available on the desktop. The applications you most commonly use will be pinned to the desktop for your convenience. These spaces can be reserved as you normally would through UCLA Health Online Conference Room Reservation site.

Here is the latest edition of IT updates for an overview on what’s available and what’s to come.