News

macOS Big Sur Compatibility Issues with UCLA Health Tools

Apple has made their latest macOS, Big Sur, publicly available. Our teams have identified compatibility issues with commonly used applications, including OnGuard which works in tandem with our VPN and UCLAHealthSecure to ensure your device is encrypted. We strongly recommend not upgrading your personal devices to Big Sur until the third-party applications have been updated by their developer. All UCLA Health IT-managed macOS devices will also not be upgraded.

  • November 20, 2020
  • News

National Cyber Security Awareness Month - October 2020

October is National Cyber Security Awareness Month This year we have seen an unprecedented number of threats across the country with a focus on compromising systems in order to gain access to COVID-19 related information/data. As we continue to experience so much of our work and personal lives online, we want to take the opportunity to remind all members of our community the crucial role we each play in safeguarding our systems. 
  • October 30, 2020
  • News

Get the most out of your internet connection

Get the most out of your internet connection

We understand how important having a stable and strong network connection is under the current social distancing guidelines. Many households have children doing schooling from home and multiple adults working remotely and greatly depend on internet access.

  • August 31, 2020
  • News

IT Updates - September 2020

Here is the latest edition of IT updates for an overview on what’s available and what’s to come.

  • August 28, 2020
  • News

UCLA Health Zoom and Microsoft Teams Updates- July 2020

UCLA Health Zoom Black-out screen issue

Our teams have received a number of reports of losing the ability to present during a Zoom meeting. When this issue occurs, the presentation screen remains undisturbed to the presenter, however, it will display a blackout screen to the other meeting participants.

Our teams have escalated this issue to Zoom and we are actively working on with Zoom engineers to identify the root cause and a solution. At this time, a permanent resolution is not yet available. 

  • July 13, 2020
  • News

Online Webinars for Microsoft Teams and Zoom

We are exited to announce training webinars from UCLA Health IT for Microsoft Teams and Zoom.

Microsoft Teams is a workspace that brings people across UCLA Health, or within your department, together to communicate and collaborate.

Zoom is a web and video conferencing tool.

What to Expect

Every month we will provide a basic introduction and an advanced session for both applications.

  • April 27, 2020
  • News

Using Zoom Securely

As many of our meetings and learning environments have transitioned to online, it is important to quickly learn best practices for using meeting platforms such as Zoom. Be an informed and empowered meeting host and take precautions to reduce your vulnerability to uninvited attendees. This will ensure the content of your meetings remains secure and safeguarded against disruptions. 

  • March 29, 2020
  • News

Online Safety Reminders

Stay Safe Online

In this unprecedented time with many of our staff transitioning to work remote and increases in email and communications online, please helps us maintain a safe and secure computing environment. Healthcare is in high risk of daily targeted and opportunistic cyberattacks. Malicious users looking to profit off the current situation may send emails with attachments or links to trick victims into revealing sensitive information or donating to fraudulent charities or causes.

  • March 29, 2020
  • News

My Desktop

Access My Desktop 

To help provide secure access to the tools you need, while we all do our part to limit the spread of COVID-19, our teams are rolling out My Desktop. My Desktop allows authorized users to access their UCLA Health IT desktop from a remote device. This will allow complete and secure access to their desktop which will include any shared drives and installed applications.

  • March 16, 2020
  • News